<h1>Cookies Policy</h1>
<h2>What are cookies?</h2>
<p>This cookies policy explains what cookies are and how we use them, the types of cookies we use for example, the information we collect using cookies and how that information is used, and how to manage the cookie settings.</p>
<p>Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.</p>
<h2>How do we use cookies?</h2>
<p>As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.</p>
<p>The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.</p>
<h2>Necessary cookies</h2>
<table>
<tr>
<td><b>Cookie</b></td>
<td><b>Duration</b></td>
<td><b>Description</b></td>
</tr>
<tr>
<td>sessionId</td>
<td>Session</td>
<td>The cookie stores and identifies a user's unique session ID to manage user sessions on the website.</td>
</tr>
<tr>
<td>trackingId</td>
<td>Session</td>
<td>Our website sets this cookie to collect anonymous stats on website use.</td>
</tr>
<tr>
<td>jwtToken</td>
<td>Session</td>
<td>These are simple tokens used by Java applications to identify your unique session on the website. Typically used to maintain the integrity of your session while transacting information with a website (accessing secure areas, forms submissions etc).</td>
</tr>
<tr>
<td>CookieControl</td>
<td>3 months</td>
<td>Civic UK sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.</td>
</tr>
</table>
<p></p>
<h2>Performance cookies</h2>
<table>
<tr>
<td><b>Cookie</b></td>
<td><b>Duration</b></td>
<td><b>Description</b></td>
</tr>
<tr>
<td>_ga*</td>
<td>1 year 1 month 4 days</td>
<td>Google Analytics sets cookies to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.</td>
</tr>
</table>
<p></p>
<p>We will collect the IP address of the device you are using to access our website (e.g. your phone, mobile, laptop or home computer IP address) when you visit our website. From this we may be able to identify the approximate location of the device you are using to visit our website and the domain that it is using to access the internet.</p>
<p>We may use cookies other than those described above but will update this cookies policy as soon as possible once new cookies are introduced to ensure that this cookies policy is up-to-date.</p>
<h2>Manage cookie preferences</h2>
<p>You can change your cookie preferences any time by clicking the blue button on the bottom right of your screen. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.</p>
<p></p>
<p></p>
<p>Last updated on 13 January 2026</p>

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